Policies: My relationships with my clients are based on mutual respect!

PLEASE CAREFULLY READ THE FOLLOWING:

Please fill out the New Client Intake Form included in your appointment confirmation email at least 24 hours in advance of your session.

Cancellation Policy:

Shenanigans happen. I sure get that.

But as a sole practitioner, 100% of the business's income is based on time allotted for just four appointments daily, and I typically stay booked out for weeks. Also, when you cancel on short notice, another person, unfortunately, loses an opportunity to get out of pain.

I have a very strict cancellation policy of 24 hours. If you cancel for any reason, you'll be charged for the full treatment cost.

Read this one more time. That's ANY reason. Illness, car accident, or the dog ate your planner (lol)...you must pay for your appointment with the credit card I'll have on file for you.

Sometimes things happen and you have to cancel or reschedule your appointment and that's OK. There is no fee if notification is given at least a full 24 hours prior to your appointment.

Thank you so much for understanding and agreeing in advance.

Arriving Late:

You are welcome to arrive as late as you'd like! However, your treatment may start without you and still end on time. Out of respect and consideration for my time and other clients, please plan to be on time. Arrive 5-10 minutes early for an appointment in order to get the full time scheduled. If you arrive right on time or late, I can only give you whatever time remains of your appointment and you will be responsible to pay the full length of the session you requested.

I Keep Your Credit Card On File To Guarantee Your Session:

This time is scheduled just for you and only you which is why I require a credit card on file or prepayment to reserve and guarantee your appointment. However, it WILL NOT be charged unless you do not adhere to the Cancellation/No-Show policy.

If you do not wish to save a credit card number on file, no problem! You can prepay your service in advance. The cancellation/no-show policy will still apply.

It is my commitment to help you get what you came for and to keep myself happily in business indefinitely.

Your comfort and satisfaction are my TOP priority!

If you have any questions, please let me know. I look forward to meeting you!